Virtual Assistant
& CRM for e-commerce
from NFULL TEAM

Our intelligent chatbots integrate with messengers, CRM, and payment systems for personalized, efficient customer interactions and operations.

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KEY FEATURES OF NFULL VIRTUAL ASSISTANT

KNOWLEDGE ABOUT YOUR COMPANY'S PRODUCTS

One of the features of the proposed assistant is deep knowledge of your company's products and services. Artificial intelligence will analyze the buyer's preferences and offer products with suitable characteristics.
You can also browse the catalog yourself in the assistant's interface, add products to the cart, and place an order. The catalog in the interface automatically changes during the dialogue, taking into account the data you mention in messages. AI will answer your questions about products and help you choose the most suitable option. The assistant can also use various marketing techniques during the dialogue, such as personal discounts or promotions.
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INTEGRATION WITH crm (kOMMO, HUBSPOT)

AI saves all contacts and transactions with clients in CRM systems (Kommo or Hubspot). AI also analyzes dialogues to assign each user to one of the four stages of the sales funnel: Awareness, Interest, Desire, Action (depending on readiness to buy).
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INTEGRATION WITH NFULL CRM

Do you need full control? It's easy! You can view analytics on deals and dialogues in NFULL CRM, which we connect to our clients' websites for free along with a virtual assistant. In NFULL CRM, you can view a list of your customers' contacts, a list of leads, deals, and a sales funnel. In our CRM, we have simplified the process of searching and filtering the necessary information as much as possible - you just need to enter a text query, and as a result, the system displays the corresponding order cards. We also have the ability to create automatic email newsletters using the Mailchimp API.
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In the near future, we plan to add functions to NFULL CRM for adding tasks, accounting for goods in warehouses and receiving data on the movement of goods, and integration with cloud platforms for storing files, API for publishing posts on social networks and services for conducting video conferences.

omnichannel support

Our assistant allows users to communicate in any convenient way - this can be the assistant interface on the website, Telegram, Facebook, WhatsApp, Instagram or any other available messenger. The client's email is used as an ID for synchronizing data between different messengers, which the assistant asks to enter when placing an order. It is convenient and reliable.
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benefits of virtual assistant

According to our research, implementing an assistant allows you to reduce costs by 30% and increase sales by 40%. In addition, process automation helps to avoid human errors and speed up customer service. Thanks to such solutions, your business will be able to stand out from competitors and offer customers a new level of service.
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Please fill out NFULL BRIEF and get a free calculation of the cost of your AI ASSISTANT

Take your business to the next level with a professional using AI Assistant